Bluefrog Plumbing + Drain of Charlotte Charlotte, NC, USA
Jul 05, 2019Full time
Bluefrog Plumbing + Drain delivers a brand founded on successful employees who create loyal, cheer-leading clients in the plumbing and drain cleaning industry through proven systems, exceptional courtesy, unrivaled professionalism and unmatched integrity. The Plumbing Professional provides Bluefrog Plumbing + Drain clients with courteous, professional, and technically correct installations of our products and services. The successful Plumbing Professional can communicate with the customer in a way that demonstrates empathy and understanding of issues and concerns and is able to provide ultimate customer satisfaction throughout the entire customer experience. Responsibilities: Develops long-term relationships with customers and explains work performed to the customer's satisfaction. Listen to what they want more than what you want to sell them. Make technical explanations simple for families Diagnose and recommend solutions for customer plumbing needs Estimate time and extent of repairs Complete work and repair orders in a timely fashion Perform routine preventive maintenance Maintain material and supply inventory Oversee work performed by outside contractors as necessary Qualifications: Ability to handle physical workload Good driving record (as you will be driving our vehicles) Strong troubleshooting and critical thinking skills Excellent written and verbal communication skills Good knowledge of various manufacturers fixtures (lavatory, kitchen, bath/shower) Maintain positive attitude at all times with customers, fellow employees and supervisors. Exhibit professional conduct at all times, whether at the job site or driving company vehicles Must have previous, verifiable plumbing experience Valid driver’s license and a clean driving record. Strong verbal and interpersonal skills are required Must Be Able to Work Days, Some Nights and Weekends (On-Call Rotation) Must Pass Background Check Must Pass Drug Test Benefits: Up to $2,000 sign-on bonus (Depends on license and experience) Medical, Dental & Vision 401(k) with employer match Company truck (fully stocked) with take-home privileges. (We pay fuel, vehicle maintenance & repairs) Uniforms are furnished Paid Vacation Paid Training Growth and advancement. We value personal development and provide on-going training opportunities, so that you can achieve the advancement and growth that you deserve.