Bilingual Branch Supervisor-Los Angeles and surrounding areas
The Branch Supervisor will be responsible for ensuring sales goals are met and our day-to-day store operations are running smoothly. The Branch Supervisor also will be responsible for auditing all activities involved in the sales and operation of branch stores in an assigned region.
Essential Duties and Responsibilities
• Meet monthly sales targets and review sales quotas reports as outlined in the store budgets and ensure that all objectives have been communicated to the Sales Associates
• Manage scheduling, coverage and resource planning to ensure all stores have the right staffing at the right times.
• Drive operational compliance of processes, procedures and policies, ensuring all are accurately followed.
• Cross-train in all avenues of teamwork (including Products and Systems, policies and procedures, etc.) and be prepared to cover responsibilities during need.
• Manage activities of staff (i.e., hires, trains, appraises, rewards, motivates, disciplines).
• Monitor store facilities for appearance and equipment and resolve or escalate issues that detract from the customer and employee experience.
• Demonstrate sound judgment and constant communication with subordinates recognizing individual differences and abilities, in order to build solid teams
• Create reports as required
• Other duties as assigned
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education and Experience
High School diploma, GED or equivalent work experience. Associates Degree a plus.
Prior supervisor experience as well as previous proven sales experience in a fast paced environment and comfortable with numbers and sales reports
Ability to speak & write effectively in an engaging and professional manner. Excellent oral and written communication skills are required. Bilingual Spanish-English preferred.
Requires ability to coordinate, manage and/or correlate data.
Organize work effectively and maintain accurate and systematic records.
Exceptional attention to detail
Ability to organize and prioritize work and meet required deadlines with acute attention to detail in a fast pace environment.
Demonstrate initiative and creative problem-solving skills
Ability to work with a high level of autonomy
Leadership skills, team building, problem solving skills, critical thinking and decision-making skills.
Ability to work under pressure
Understanding and sound judgment to follow policies and procedures and apply to their daily work.
This position requires a valid license to operate a motor vehicle and the person in this position is required to maintain a good driving record as deemed appropriate by liability insurance carriers.
To perform this job successfully, an individual should have strong computer skills (Microsoft Office, Excel pivot table, outlook and internet) and must be able to learn other computer programs as required.
Learn new software and identify and acquire assistance when required.
Hours may vary and will require evening and weekend work depending on business needs.
Required to sit and review information on a computer screen for long periods of time.
May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.
Extended working hours may be required as dictated by management and business needs.
Visit to multiple facilities may be required
May be required to lift, push or pull materials weighing up to ten (10) pounds
Required to drive to visit area stores.
The mental characteristics necessary to competently perform this job include the consistent need to use auditory, perception, memory, and reasoning ability
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
While performing the duties of this job, the employee is regularly required to talk and/or hear and to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, sit and reach with hands and arms. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 30 pounds. Specific vision abilities, required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Employee is required to travel by automobile and is exposed to outside weather conditions during travel. Dolex Dollar Express Inc. is an equal opportunity employer committed to a diverse and inclusive work environment.
*Salary will be discussed at the interview and its based on qualifications and experience.